there is no well-being at work
Interaction and encounters are important building blocks of well-being at work. In a crisis situation, the importance of these is emphasised. We need the right information, clearly and adequately. Even better if the information extends to the right people, and it is told in a caring and humane way.
An open discussion culture is needed to support effective communication. In a hierarchical workplace, the challenge is that messages only travel from top to bottom. In this case, there will be rumours about the communications of the staff, which create uncertainty and mistrust.
The coronavirus situation has thrown communication challenges at employers, some of which are better off than others. Careful employer communication is part of the responsible operations of organisations, but it also directly affects the employee's well-being experience at work.
The Community creates – or weakens – cohesion
A sense of belonging is part of the experience of well-being at work and affects how committed employees feel about their workplace. During teleworking, the sense of community may disappear unless it is intentionally maintained.
Our tip to all employers is therefore that it is worth sticking to the existence of the work community and the workplace's own culture in teleworking, even though the habits might seem artificial at first. Socializing with a cup of coffee over Zoom can make a serious engineer anxious, but it's worth trying and gradually developing ways to meet your work community.
If there is no investment in communication and interaction, and communication does not extend to the culture of the work community, the effects can be unpleasant for well-being at work. The experience of loneliness and insignificance of work directly affects motivation and experience of the meaningfulness of work, and the effects can even be seen as sick leave.
Care – ask and listen
The well-being culture of the workplace is created in such a way that there is a genuine interest in how the staff are doing and how the employees are doing. The important thing is A. ask and B. listen. It's important for everyone to be heard and have the experience of being part of the community.
Create well-being at work with an example. At the beginning of the next meeting, ask how others are doing and share your own thoughts. Caring is not difficult, but it is essential for well-being at work.